We guarantee that our teas will leave our facility in peak condition. If you are unsatisfied with your products we will gladly issue a store credit for your purchase price, excluding original shipping charges, on merchandise returned to us within 30 days of delivery. Scented Leaf is not responsible for the return shipment costs for returns based on personal preference or non-quality related issues. Please note that wholesale orders are subject a 20% or higher restocking fee, depending on circumstances. For more information, please contact us at info@thescentedleaf.com or 520-624-2930.