TERMS OF SERVICE

Scented Leaf Tea House

1. About Scented Leaf Tea House

Scented Leaf Tea House ("Company," "we," "us," or "our") operates the website https://thescentedleaf.com and provides retail sales of artisan scented candles, loose leaf teas, tea accessories, and related merchandise. These Terms of Service ("Terms") govern your access to and use of our website, products, and SMS messaging program.

 

2. Acceptance of Terms

By visiting our website, placing an order, or opting into our SMS messaging program, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

 

3. Products and Orders

Product Descriptions

We sell handcrafted scented candles, loose leaf and bagged teas, tea brewing accessories, gift sets, and seasonal merchandise. Product descriptions are provided in good faith; colors and scent profiles may vary slightly from images shown.

 

Order Placement

By submitting an order, you represent that you are at least 18 years old and that all information provided is accurate. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.

 

Pricing

All prices are listed in U.S. dollars and are subject to change without notice. Sales tax will be applied where required by law. Shipping fees are calculated at checkout.

 

4. SMS Messaging Program

Description of Messages

By opting into our SMS program, you consent to receive text messages from Scented Leaf Tea House. Messages may include:

•        Order confirmations and shipping updates

•        Appointment or event reminders

•        Promotional offers, discounts, and seasonal sales

•        New product announcements and service updates

•        Customer loyalty rewards and referral incentives

•        Re-engagement offers for returning customers

 

Opt-In

You may opt in to our SMS program by completing a form on our website and selecting the applicable consent checkbox(es). Consent to receive SMS messages is optional and not required to make a purchase.

 

Opt-Out / Cancellation

You can cancel SMS messages at any time. Simply text "STOP" to [Your Business Phone Number]. After sending "STOP," you will receive a confirmation SMS and will no longer receive messages from us. To re-subscribe, sign up again as you did initially.

 

Help

If you experience issues with our messaging program, reply "HELP" for assistance, or contact us directly at [support@thescentedleaf.com] or [Your Business Phone Number].

 

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to and from you. Message frequency may vary. Contact your wireless provider with questions about your text plan or data plan.

 

Privacy

For questions about how we handle your data, please review our Privacy Policy at: https://thescentedleaf.com/policies/privacy-policy

 

5. Privacy Policy

Your use of our website and SMS program is also governed by our Privacy Policy, which is incorporated into these Terms by reference. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

 

6. Shipping and Returns

We offer free shipping on all orders over $40. Orders are processed within 1–3 business days. Delivery times vary by location and carrier. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [support@thescentedleaf.com] and we will work to make it right.

 

7. Intellectual Property

All content on our website — including product images, branding, text, candle designs, tea blends, and artwork — is the property of Scented Leaf Tea House and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

 

8. Disclaimer of Warranties

Our products and website are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be error-free or uninterrupted. Always follow candle safety guidelines: never leave a burning candle unattended, keep away from children and pets, and place on a heat-resistant surface.

 

9. Limitation of Liability

To the maximum extent permitted by law, Scented Leaf Tea House shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our liability is limited to the amount paid for the specific product or service in question.

 

10. Governing Law

These Terms shall be governed by the laws of the state in which our business is registered, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of that jurisdiction.

 

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or SMS program after changes are posted constitutes your acceptance of the new Terms.